2. Information We Collect
We collect information from and about you in various ways, including:
a. Information You Provide to Us
- Account Information: When you sign up for Grozev, we collect your name, email address, phone number, payment information, and other necessary details.
- Driver Information: If you are a driver, we collect additional information such as your driver's license, vehicle details, insurance information, and background check results.
- Parcel Information: For parcel deliveries, we collect information about the sender, recipient, and parcel contents (to the extent required by law).
b. Information We Collect Automatically
- Location Information: We collect precise location data from your device to facilitate ride-sharing and parcel deliveries.
- Usage Information: We collect information about your interactions with our app, such as the pages you visit, the features you use, and the actions you take.
- Device Information: We collect information about your device, including the hardware model, operating system, and unique device identifiers.
c. Information from Third Parties
- We may receive information about you from third parties, such as background check providers, payment processors, and other partners.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services.
- Facilitate transactions and payments.
- Verify your identity and conduct background checks (for drivers).
- Communicate with you about your account, trips, deliveries, and promotional offers.
- Personalize your experience and provide customer support.
- Monitor and analyze trends, usage, and activities.
4. Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who help us operate and improve our services.
- Business Partners: Partners who assist with ride-sharing and parcel delivery services.
- Legal and Regulatory Authorities: When required by law or to protect our rights.
- Others with Your Consent: When you consent to sharing your information with third parties.
5. Your Choices
- Account Information: You can update your account information through the app.
- Location Information: You can disable location services on your device, but this may limit your ability to use certain features of Grozev.
- Marketing Communications: You can opt out of receiving promotional emails by following the instructions in those emails.
6. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
7. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Children's Privacy
Grozev is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our app and updating the effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: